DELIVERY AND SHIPPING
Subject to stock availability with suppliers and receipt of payment, requests will be processed within 2 working days and then handed over to a courier company for delivery. Delivery is free for orders in excess of R750 and a courier fee applies to orders below R750. Please also note that no PO Box addresses will be accepted as a delivery address. Please ensure that someone will be present to accept the delivery of your order at the residential or business address provided.
The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.
Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.
SHIPPING AND REFUNDS
To return your product, you should mail your product to:
Med Aesthetic | Online Skincare
Shop 22 and 23, Eden Meadows Shopping Centre, Corner Modderfontein & Van Riebeek Avenue Greenstone 1609
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over R500.00 we suggest you make use of a trackable shipping Service or purchasing shipping insurance.
CONTACT INFORMATION
Questions about the Terms & Conditions should be sent to us at info@onlineskincare.co.za